Operations Manager, London

Operations Manager

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Job Description

Job Title: Payment Operations Managers (Fintech)

Industry: High growth fintech firm

Location: Remote – London-based

Employment Type: Full-time

Salary: £80,000-90,000 + performance-driven bonus

About the Role

An exciting opportunity to lead our client’s day-to-day payment operations, ensuring strong reconciliation processes, compliance with internal controls, vendor management and service excellence across all payment flows. This role plays a key part in establishing a scalable, well-controlled operational framework.

Key Responsibilities

Oversee end-to-end payment processing and reconciliation (across both fiat and crypto)
Implement and maintain robust internal control procedures
Manage vendor relationships and service level agreements (PSPs, custodians and other partners)
Resolve queries efficiently across internal teams and external stakeholders
Monitor, track, and report on operational KPIs
Train and develop team members through cross-functional exposure
Lead initiatives for process automation and operational efficiency
Maintain and evolve a transparent and scalable fee structure

Key Requirements

Experience:

7+ years in payments or operations within banking, fintech or financial services
Strong experience with reconciliations and internal control frameworks
Proven track record in vendor management and operational problem-solving
Demonstrated leadership and collaboration across teams

Nice to Have:

Experience with IFS (International Financial Systems)
Knowledge of crypto and digital asset payment operations
Background in fintech or early-stage/startup environments

Key Competencies

Operational leadership and process ownership
High attention to detail with analytical thinking
Clear and confident communicator
Risk-aware and compliance-oriented mindset
Strong team builder with a collaborative leadership approach

Apply

Location:: London
Job Type:: FullTime
Category:: Business

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