TransPerfect is an established company with a start-up culture seeking creative entrepreneurial people like you to join our team. We’re hiring an Online Video Platform SME to join our global team to play a pivotal role in overseeing the development, implementation, and enhancement of our technical products. If you’re ready to join a growing company and make an immediate impact, we want to hear from you!

About the Team:

The TransPerfect TechOps team has been a vital part of the company’s success since its formation 10 years ago – delivering technology and services that have drastically simplified the lives of our clients and colleagues – from workflow improvements for colleagues to core services that form the basis of the company’s GlobalLink platform, to creating scalable client interfaces that allow novice users to navigate complex ecosystems.

OVERVIEW

You are an subject matter expertise (SME) on the online video platform & video hosting industry. You will play a pivotal role in the sales process, helping to articulate technology and product positioning to both business and technical users. This role requires a deep understanding of technical concepts and the ability to communicate them effectively to a wide range of audiences. You will work closely with both tech and sales teams to identify customer needs and deliver solutions that drive business outcomes.

DESCRIPTION

• Assist the sales team with technical product evaluations and proofs of concept.
• Train the sales teams on how to sell the product effectively.
• Engage with customers to understand their business challenges and technical requirements.
• Design and deliver client presentations, demonstrations, and technical pilots that highlight the value of our solutions.
• Develop and maintain in-depth knowledge of our product portfolio and competitive landscape to understand the market and our position within it
• Create sales materials to support the sales process.
• Own the pricing of the product in collaboration with the product management and sales leaders
• Craft use cases and identify major selling points for the product.
• Collaborate with the sales and marketing team to develop sales marketing strategies and materials.
• Liaise between the sales team and the engineering team to address technical issues and ensure customer satisfaction.
• Prepare and present technical proposals and configurations that meet customer needs.
• Provide training and support to customers and partners on our solutions.
• Continuously stay updated with the latest industry trends and technological advancements.
• Create and maintain technical documentation to support the sales process.

REQUIRED EXPERIENCE AND QUALIFICATIONS

Demonstrated experience in:

• Solutions engineering, client services or a similar customer-facing technical sales role.
• Subject matter expertise in the online video platform & hosting industry
• Working with complex software solutions and technologies.
• Delivering presentations and demonstrations to diverse audiences.
• Developing technical proposals and documentation.
• Creating sales materials and owning product pricing.
• Developing use cases and identifying major selling points.
• Performing competitive analysis to inform sales strategies

Sales Skills:

• Strong understanding of sales processes and methodologies.
• Experience in collaborating with sales teams to develop technical sales strategies.
• Ability to effectively communicate and sell technical solutions to both technical and non-technical stakeholders.
• Proven track record of achieving sales targets and driving revenue growth.
• Experience in training and enabling sales teams on product knowledge and selling techniques.
• Strong customer relationship management skills.

Technical Skills:

• Experience within the technology space in a technical, consulting and/or sales capacity
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Experience with enterprise software solutions and architectures.
• Understanding of networking, security, and system integration concepts.

DESIRED SKILLS AND EXPERIENCE

• Strong collaboration and adaptability.
• Proven track record of working in a dynamic, fast-paced environment.
• Curiosity and openness to new technologies and approaches.
• Strong communication and interpersonal skills.
• Proven ability to collaborate within a team and coordinate across departments.
• Problem-solving skills and a proactive attitude.
• Ability to understand and address both business and technical needs.
• Effective team training skills.

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