Private Patient Sales Advisor

New Yesterday

Private Patient Sales Advisor | Private healthcare |Part-time 30 hours | Redbridge | 

Spire London East Hospital are looking to recruit a Private Patient Sales Advisor, who will provide excellent levels of customer service to patients making enquiries into the hospital by telephone and email. Part-time, 30 hours per week.

Working Hours: Monday - Saturday between 09:00am – 19:00pm 

Contract Type: Permanent 

Duties and responsibilities:

  • Professional handling of self-pay enquiries (eg, capturing enquirers details, booking appointments, resolving queries, giving information, providing advice and practical help) from phone calls and emails with prospective self-pay patients
  • Converting enquiries to outpatient appointments.
  • Meeting team and individual targets relating to conversion, revenue and appointments.
  • Attending patient information events to represent Spire Healthcare and our services
  • Learning skills required to assist in outpatient appointments team as and when required
  • Providing customers with excellent after-sales service
  • Who we're looking for:

  • Excellent interpersonal skills
  • First-rate organisational skills and attention to detail
  • A good grasp of standard IT packages (eg Microsoft Outlook, Excel and (ideally) SAP)
  • High level of customer service
  • Healthcare experience 
  • Experience in sales or a contact centre based role
  • Benefits

    We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • ‘Spire for you’ reward platform – discount and cashback for over 100 retailers
  • Free annual Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Save an average of £50 per month with our free onsite car park
  • We commit to our employee’s well-being through work life balance, on-going development, support, and reward.

    Location:
    Gb
    Job Type:
    PartTime

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