The Company:

My client are a retailer specialising in fitness equipment and accessories. They offer a wide range of products such as exercise machines, weights, gym accessories, and other fitness-related items. They cater to individuals and businesses looking to set up home or commercial gyms and are looking for a Store Manager to help manage the team at their Willesden Lane showroom.

The Role:

As a key member of the UK Retail Management team, your role involves proficiently overseeing the daily operations of the store and effectively managing the Retail Sales Team. Your enthusiasm and motivation, coupled with a sales-oriented mindset, are essential as you strive to surpass sales targets.

Your responsibilities extend to overseeing the entire in-store customer experience, you will collaborate with the Retail Management Team to ensure smooth operational workflows. Leading the ambassadors, your focus is on establishing an optimal team structure and ensuring thorough training to deliver an exceptional customer experience.

• Achieve and surpass sales and profitability goals
• Generate new business locally through proactive marketing efforts
• Take ownership of the customer journey and maintain a positive in-store experience
• Adapt store layout based on seasonal/shop development demands
• Execute footfall activities such as product demonstrations and price promotions
• Plan and manage resources, including recruitment, onboarding, and continuous development
• Motivate and inspire the team for continuous growth and development
• Set and achieve team and store KPIs related to sales and profitability
• Ensure optimal in-store stock levels, maintenance, and regular stock takes
• Provide regular reports to the management team (monthly, weekly, and daily updates)
• Ensure health and safety of customers, visitors, and colleagues in the retail environment
• Own and enhance consumer review metrics
• Attend and contribute to Retail and SMTC meetings

Key Requirements:

• Exhibit composure, confidence, and enthusiasm
• Serve as a dynamic, influential, and motivating retail leader
• Possess effective communication skills, both written and verbal
• Proficient in using MS Office, email, VOIP telephone system, and PC-based back office systems
• Self-motivated with a strong ability to use initiative
• Skilled in developing and enhancing processes
• Demonstrate strong people management skills
• Capable of enhancing performance through coaching and mentoring

For the right candidate, the base salary is £35-40K + £10-15K OTE uncapped + 50% stroe discount. If working for a Willesden Lane based retailer specialising in fitness equipment and accessories sounds like you then please click ‘APPLY’, or alternatively email your CV to Kyle Maslen at Saleslogic – km@saleslogic.co.uk