Sales Administrator - 12 month FTC
New Yesterday
Do you thrive on delivering exceptional customer service and going the extra mile? Are you passionate about getting things right the first time and being the reliable voice that customers trust?
Our client, a global logistics company based in south Cambridge are on the lookout for a Sales Administrator to join their dynamic team, acting as the first point of contact for our commercial clients across the globe. This is not your average support role this is mission-critical service at its best, handling end-to-end international shipments of life-changing pharmaceutical and healthcare products.
Responsibilities of the Sales Administrator:
* Owning the customer experience from first contact through to delivery
* Managing global shipping orders in close coordination with internal departments
* Building long-term relationships with key customers and suppliers
* Handling documentation, queries, and complaints efficiently and empathetically
* Taking full ownership of the issue resolution process, because you care that it’s done right
What you will need to succeed as the Sales Administrator:
* A customer-first mindset with a strong sense of accountability
* Experience in B2B customer service, logistics, or supply chain is a big plus
* A natural problem-solver who stays calm under pressure
* Excellent communication skills, both written and verbal
* Someone who loves building relationships and th...
- Location:
- Cambridge
- Salary:
- £28,000 - £30,000 /annum
- Category:
- Admin, Office, Secretarial & PA
