Are you ready to take your customer service skills to the next level in a dynamic environment? This is your chance to join a thriving, forward-thinking manufacturing company that's experiencing exciting growth! Our client offers a 4pm finish every Friday, free onsite parking & excellent progression and development opportunities!

We're on the lookout for a passionate and proactive Technical Sales Administrator to become a key player in our client's global customer support team.

Location: Hedge End Salary: £28,000 - £30,000 DOE

What You'll Be Doing:

Deliver exceptional customer service through telephone and email Accurately process orders Track orders from initiation to completion Provide accurate quotations and manage customer orders end-to-end Offer first-line technical support and troubleshoot customer issues Develop strong product knowledge to effectively cross-sell and upsell Liaise with freight forwarders and customs to resolve shipping issues Handle invoicing, payment queries, and aftersales issues including returns, warranties, and complaints. Maintain accurate records of transactions and customer interactions Make outbound calls to follow up on orders and promote additional productsWhat We're Looking For:

Highly organised, detail-oriented and able to prioritise under pressure Excellent communication skills and a confident telephone manner Confident MS office skills Strong technical ...