Sales Administrator
8 Days Old
Location: Avonmouth
Competitive Salary DOE
Role Purpose
To ensure seamless coordination across the sales lifecycle—from order processing to delivery—while providing high-level administrative support to the sales. This role is central to maintaining customer satisfaction, internal efficiency, and strategic alignment across sales operations.
Key Responsibilities
Sales Administration & Coordination
* Accurately process new and used machine orders from the sales team
* Act as liaison between sales, customers, and finance to ensure smooth transactions
* Coordinate with internal departments to ensure timely parts ordering and machine delivery
* Work with service teams to manage machine preparation, PDI, and delivery timelines
* Monitor order progress and proactively resolve administrative or logistical issues
Core Competencies
Sales Administration & Process Management
* Manages sales orders, documentation, and compliance requirements with precision and timeliness
* Applies structured processes to ensure smooth order flow and accurate record-keeping
Customer Experience & Relationship Management
* Builds trust with internal and external stakeholders through clear communication and professionalism
* Resolves queries and complaints effectively while maintaining positive relationships
Attention to Detail & Data Accuracy
* Maintains high standards of accuracy in data entry, reporting, and documentation
* Proactively identifies and corrects errors and follows established procedures meticulously
Cross-Functional Collaboration
* Works effectively with logistics, finance, and technical teams
* Facilitates smooth handovers, shares relevant information, and contributes to team-based problem solving
Systems & Tools Proficiency
* Utilises CRM, ERP, and reporting tools to manage workflows and track orders
* Applies digital tools to improve efficiency and accuracy in administrative tasks
Initiative & Continuous Improvement
* Proactively identifies inefficiencies and suggests process or system improvements
* Demonstrates ownership, continuous learning, and a focus on operational enhancement
Behaviour Framework
* Prioritisation, order accuracy, procedural compliance, deadline management
* Empathy, conflict resolution, stakeholder engagement, service orientation
* Error detection, record integrity, procedural discipline
* Interdepartmental communication, coordination, teamwork
* Accountability & Responsibility for tasks undertaken, quality of work, and behaviours
* Tool fluency, digital literacy, workflow optimisation
* Problem-solving, innovation, process improvement, self-direction
Performance Indicators
* Order processing accuracy and turnaround time
* Customer and stakeholder satisfaction scores
* Timeliness of machine delivery and preparation
* CRM data quality and reporting effectiveness
* Task completion rate
Please apply with your CV via the apply button
- Location:
- Avonmouth
- Job Type:
- FullTime
- Category:
- Sales
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