Industrial Recruitment Solutions is currently recruiting for a Sales Administrator/Receptionist for their well-established client in the Willenhall area. This is an excellent opportunity to secure an ongoing role within a dynamic and growing business, offering a varied and engaging position within a supportive team environment.

Hours:

* 08:30 – 16:30

* Monday to Friday

Pay Rate:

* £13.45 per hour

Job Duties:

* Follow-up calls to end users for sales feedback

* Retainer calls to follow up with customers who have received promotions/offers

* Updating spreadsheets with call feedback information

* Printing required documents for sales representatives

* Data input for traceability using Excel

* Scanning and saving various forms to shared files

* Ad-hoc training and cover for other areas when required

Requirements:

* Strong communication skills—both verbal and written, with the ability to build rapport

* Ability to multi-task in a busy office environment

* Excellent social and listening skills—interacting professionally with visitors and colleagues

* Time management and organizational skills—managing schedules and tasks efficiently

* Technical proficiency—familiar with office equipment and Microsoft 365 software

* Resilience under pressure—ability to remain calm and professional

* Problem-solving and empathy—ensur...