Sales Administrator

Stockley Park, Uxbridge | Office-Based

£24,000 – £30,000 (depending on experience)

37.5 hours per week | 28 days holiday + bank holidays

Are you an organised and proactive administrator with great attention to detail? We’re looking for a Sales Administrator to join a collaborative and supportive team based in Stockley Park, Uxbridge. You’ll be working closely with major retail clients including John Lewis, Costco, and Selfridges, handling everything from order processing to after-sales support.

This is a varied role with a steep learning curve, but full training will be provided – perfect for someone who enjoys problem-solving and wants to be part of a fast-paced environment.

What we’re looking for:

• Experienced Sales Administrator
• Confident IT user – especially Excel and Word
• Accurate and fast data entry skills
• Ability to stay calm and efficient under pressure
• A proactive team player with a strong sense of initiative
• Excellent written and verbal communication skills
• Highly organised, methodical, and able to manage your own workload
• Previous experience in an administrative or wholesale environment is a plus

What you’ll be doing:

Order Management:

• Accurately entering UK and international wholesale orders into the SAP system
• Sending order confirmations and ETAs, including managing out-of-stock updates
• Verifying pricing details

Financial Documentation:

• Creating and sending pro-forma invoices

Customer Communication:

• Booking and managing orders through client-specific portals (experience with these systems is a bonus)
• Handling customer queries by phone and email

After-Sales Support:

• Managing returns, pricing queries, and general aftercare for key wholesale accounts

Admin & Operations:

• Completing new line forms and providing product images to customers
• Monitoring seasonal orders and preparing shipping documentation
• Coordinating with logistics teams and attending internal meetings
• Ordering shipment-related materials (labels, sundries)
• Archiving and general admin tasks as needed

Why apply?

• Competitive salary: £24,000 – £30,000 depending on experience
• Join a friendly, hard-working team with full on-the-job training provided
• Office-based in modern premises at Stockley Park
• Generous holiday: 28 days + bank holidays

Ready to join a team where your attention to detail and communication skills really make a difference?

Apply now — we’d love to hear from you.