Were looking for a Sales Administrator role to join our busy sales operations team and help ensure a seamless order-to-delivery experience for our B2B customers. Key Responsibilities: Process incoming B2B sales orders via phone, email, and online systems Communicate order confirmations, delivery updates, and lead times to customers Coordinate with the warehouse, logistics, and sales teams to ensure timely and accurate order fulfilment Handle customer returns and follow the returns process efficiently Maintain up-to-date knowledge of pricing, product availability, and delivery options Provide administrative support to Account Managers, including order follow-ups and customer queries Keep internal systems and records accurate and current Contribute to a positive team environment within our 6-person support team What Were Looking For: Previous experience in a sales support, order processing, or customer service role (ideally B2B) Strong communication skills both written and verbal Good working knowledge of Microsoft Office and CRM/order processing systems High attention to detail and a proactive approach to problem-solving A team-focused mindset with the ability to work cross-functionally Join Us? Salary circa £26-28K dependent on experience Be part o...