Sales Office Administrator

An exciting opportunity has arisen to join a growing sales office within a well-established, internationally recognised manufacture. The company supplies leading clothing brands worldwide. We are seeking an enthusiastic, highly organised individual with excellent attention to detail and the ability to prioritise a varied workload. The successful candidate will play a key role in supporting both customers and the internal sales team.

Key Responsibilities:

Processing customer orders received via telephone and email, ensuring accurate data entry into the company’s ERP system to generate order acknowledgements, invoices, and delivery documentation

Providing professional customer service through inbound and outbound calls and emails

Supporting the sales team in resolving customer queries

Updating and maintaining customer order records

Liaising with the warehouse team to coordinate picking, packing, and shipment of goods

Preparing and dispatching product samples to customers

Carrying out general office administration duties, including filing and handling incoming calls

Requirements:

Minimum of two years’ experience in a customer service or sales office environment

Previous sales administration experience (2+ years preferred)

Strong administrative background (3+ years preferred)

Experience using an ERP system (SAP experience advantageous)

Strong organisational skills and attention to detail

Hours: 37.5 hours per week, with flexible working allowing an early finish on Fridays

Job Type: Full-time, Permanent

Salary: £24,000 per annum

Benefits: Free on-site parking, Annual salary review and End of Year bonus

Location: Office-based

INDAB