About MGA Entertainment

MGA Entertainment is one of the UK’s largest privately-owned toy company and home to some of the most exciting and innovative toy brands such as LOL Surprise, Rainbow High, Miniverse and Little Tikes! We are passionate about creating imaginative products that inspire play, creativity, and joy for children everywhere. Our team is driven, collaborative, and committed to excellence in everything we do.

Role Overview

• We are looking for a Sales Administrator to join our dynamic sales team. This is a key supporting role that would suit a customer-focused individual with a strong analytical mindset, exceptional attention to detail, and strong Excel skills. You will play a vital role in ensuring our sales operations run smoothly by providing administrative support, maintaining accurate data, and facilitating communication between our sales team, customers, and other internal departments.

Key Responsibilities

• Provide day-to-day administrative support to the sales team.
• Maintain and update EPOS data, Trackers, and customer records accurately
• Create Ah-Hoc reports and analysis to support NAM’s and Senior leadership team
• Support NAM’s in delivering the right assortment to customers in line with critical path (Range & Out of category).
• Create new line forms, and liaise with customers & internal depts to ensure launch excellence (Assests, Copy, Pricing)
• Update and maintain customer portals with product and pricing data
• Monitor inventory levels and highlight potential stock issues to the sales team
• Assist NAM’s with New account set up
• Understanding of market trends, competitor assortment and market pricing (Comp shops & Store visits)
• Work closely with internal teams (Order management, logistics, finance, Marketing) to ensure smooth order processing and customer satisfaction
• Attend team meetings/product reviews & Sales training when required
• General admin duties, Sample management, Meeting Minutes, support in preview calendars, collating Sell Sheets and internal pricing requests.
• Customer preview prep, Create bespoke VLL’s by account, EPOS Analysis & Invoiced sales.
• Work closely with the UK Demand & Supply team and assist in ad hoc projects.

Skills & Experience Required

• Previous experience in an administrative, sales support, or customer service role.
• Strong analytical skills and ability to interpret sales data.
• Excellent attention to detail and organisational skills.
• Advanced Excel skills (Pivot tables & VLOOKUP).
• Strong written and verbal communication skills.
• Customer-focused with a positive and proactive approach.
• Ability to work effectively both independently and as part of a team.

What We Offer

• The chance to work with globally recognised toy brands in a creative, fast-paced industry.
• A collaborative, supportive, and fun working environment.
• Competitive salary and benefits package.
• Opportunities for professional development and growth.