Sales Administrator

Basildon, Essex

£25000 - £27000

Monday - Friday 9am - 5pm

20 days holiday + Bank Holidays, death in service, private medical cover and on site parking

Our client, a leading manufacturing organisation in Basildon, is seeking a Sales Administrator to join their dynamic team. If you are a proactive and detail-oriented individual with a passion for providing excellent customer service, then this is the perfect opportunity for you.

Responsibilities:

Receive purchase orders via email or portal and key orders into SAP. Drop orders for processing. Complete new customer account application forms. Investigate shortages, damages, and non-compliance charges, raising the credit request form. Complete forms and request product images from marketing. Liaise with counterparts for product and technical support. Deal with queries and requests from customers by email and telephone. Request delivery slots by email, telephone, and customer portals. Liaise with logistics partners. Order samples and maintain the stock list. Source stock for sample requests and update the sample request form. Update packaging instructions in the Excel database. Producing and reviewing product information for marketing. Regular monitoring of competitor websites for data accuracy and content availability. Maintaining UK image database and sending to customers as they are requested. Provide cover for other members of the tea...