Rituals Advisor 

Every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. 

Role Requirements: Must be Fully Flexible 

You are all about customer experience 

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. 

All of these characteristics are what make you the ideal Rituals Advisor . You give new meaning to the words 'aim big, act small' by: 

In addition, you will become an expert in our rituals, products and treatments, and enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our extensive training program. 

Join our team

At your shop, you work together with passionate and enthusiastic colleagues. Just like you, they take a quality-orientated approach to customer service. You’ll notice that. Especially in their dedication to creating a unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, authentic and full of lots of energy.

"The team of sales advisors at Rituals are hard-working and friendly, making the overall atmosphere a welcoming and pleasant environment, with team members always willing to help each other with customers and stock. The close-knit team is what makes the shop run smoothly, with help from organised and cordial managers and supervisors, who care deeply about the store and the team." – Stephanie, Rituals Advisor in Reading 

"From the beginning, working at Rituals has been a very rewarding experience. The working atmosphere is really supportive, uplifting and coming to work every day feeling valued is something I feel so lucky for. Personally, it has made me feel so much more confident in myself and my abilities, and I have defiantly made friends for life in my amazing team." - Eilidh, Rituals Advisor in Edinburgh  

This is you 

High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better. And on top of that, you have: 

A guide to your benefits 

If you feel good, our customers feel good. That’s why, as a Rituals Advisor, you get: 

DIVERSITY AND INCLUSION

At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

It fuels our innovation and connects us closer to our customers and the communities we serve.