Sales Advisor

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Job Description

Sales Advisor – Timber Merchant

Silverstone, Northamptonshire | £28,000 – £30,000 + Benefits

Inbound Sales | Customer Service | Trade Counter Support


Do you enjoy building relationships, delivering great customer service, and spotting opportunities to grow business? This is your chance to join a respected timber merchant with over 130 years of history, supplying quality products across the UK.

Our client, one of the UK’s longest established timber merchants, is looking for a Sales Advisor to join their team in Silverstone, near Northampton. You’ll be office-based, handling incoming sales orders and enquiries, with the commercial savvy to upsell, cross-sell, and pick up the phone to grow accounts further. From time to time, you’ll also support the trade counter - so you’ll be comfortable face-to-face with customers as well as on the phone.


✨ What you’ll be doing

  • Managing incoming sales enquiries and processing orders efficiently
  • Building strong relationships with customers, providing excellent service every time
  • Spotting opportunities to grow business, following up proactively by phone
  • Supporting the trade counter when needed, dealing with walk-in customers confidently
  • Working closely with colleagues across the branch to ensure smooth operations


Who you are

  • Experienced in inbound sales, customer service, or account management
  • Ideally from a merchant background (builders’ merchants, timber, or similar) e.g. Travis Perkins, Hewsons, Grant & Stone
  • Commercially sharp with the confidence to upsell and develop accounts
  • Strong communicator with good admin and organisational skills
  • Based within a commutable distance of Silverstone and happy to work on-site full time


What’s on offer

  • £28,000- £30,000 salary + benefits
  • The chance to join a long-established, well-respected business with a loyal customer base
  • A varied role with both office-based sales and customer-facing trade counter work
  • Supportive team culture and opportunities to develop


If you’re customer-focused, commercially savvy, and ready to roll up your sleeves in a busy merchant environment, this could be your next move.


Apply now

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Location:
Towcester
Job Type:
FullTime
Category:
Business

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