Job Title: Sales Agent Location: Southend-On-Sea

Type: Full time, permanent

Salary: Basic - £24,525 - OTE of £35,000

Role Overview

As a Sales Agent, you'll handle inbound calls and help customers find the right insurance, including cover for pre-existing conditions. You'll work in a supportive team, focused on providing great service and achieving sales targets.

Key Responsibilities

Handle inbound enquiries with professionalism and empathy

Meet or exceed individual and team sales targets

Identify opportunities for policy upgrades and cross-sells

Conduct accurate medical screenings

Follow scripts while tailoring conversations to the customer

Resolve queries and ensure high customer satisfaction

Manage data in line with GDPR and company policy

Support team goals and contribute to a positive work environment

Follow compliance and quality assurance standards

What We're Looking For

Experience in call centre sales

Strong verbal and written communication

Target-driven and motivated

Excellent customer service and telephone manner

Detail-focused with high accuracy

To be considered for this role, please upload your CV or contact Naomi on (phone number removed).

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