Job Purpose

We are looking for a passionate and organised member for our team for the full time position of Sales & Events Coordinator. This is a fantastic role within the Events team, playing an important part in developing Wedding, Event and Conference business. A great opportunity to work within a busy events environment, experience in sales and hospitality is a must.

Key Responsibilities

As Sales & Events Coordinator, the main focus will be to maximise sales through the following:

Winning and retaining business while promoting the awareness of all facilities and services on offer.

• Responding to all incoming enquiries in an efficient and professional manner by email and telephone.
• Ensure all events are dealt with from enquiry to confirmation and that event sheets are completed with great attention to detail.
• Liaise with the other teams to ensure a seamless transition of information from the Events team to the our catering partners.
• Pro-actively follow up on all provisional bookings, tracking the enquiries and maintaining good working relationships with clients.
• Assisting all new wedding couples with planning their wedding day, and be the Wedding Coordinator on the special day at the hotel.
• Attending Wedding Fairs to promote the venues services.
• Use sales techniques that maximise revenue including up selling.
• Pro-actively seek new business opportunities for the venue and arrange meeting for show rounds.
• Researching and undertaking competitor analysis.
• Host and coordinate different events, ensuring the best customer experience for our guests.

Knowledge and Skills

• Proven office administrative experience.
• Sales and Marketing experience.
• Knowledge of office management systems and procedures.
• Excellent time management and ability to multi-task and prioritise work.
• Attention to detail and problem-solving skills; Excellent verbal and written communication skills (phone, email and in person).
• Responsible and organised.
• Proficiency in Microsoft Office.
• Somebody with a fun and friendly demeanour to fit in with the existing operations team.
• Strong interpersonal and communication skills with the ability to form professional relationships across all areas of the business.

Person Specification

• Well organised
• Pro-active
• Excellent communicator
• Excellent attention to detail
• Trustworthy and honest