We all have a responsibility to do everything we can to ensure a brighter, more sustainable future - from the largest multinational to the smallest family home.

'Immer Besser' defines Miele's commitment to always do better in everything we do. It keeps motivating us to make better, smarter appliances so the homes and businesses they serve become more sustainable, from one generation to the next.

We are looking for a part time Sales Consultant to join the team at our elegant Miele Experience Centre in the Grand Arcade in Cambridge. The role works across two days, 15 hours per week, including weekend and bank holidays.

Miele Experience Centre's are different to normal retail stores, with lower footfall but higher value customer transactions. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen, or dropping in to buy some replacement detergents for their washing machine.

In this role you will be...

Reporting to the Store Manager, you will be a natural sales person and both confident and capable when hosting clients, providing detailed quotes to fit their needs and delivering memorable instore demonstrations.  You will bring an ability to form relationships with clients and manage a longer sales process that could incorporate multiple visits and discussions.  Ideally we are looking for sales consultants who have previous experience in lifestyle sales or delivering bespoke solutions in a store environment. 

Working as a team you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive, you will be required to demonstrate multiple communication styles across telephone, face to face and written. You'll be confident and professional with the ability to respond effectively to quotations and queries.

You will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to affectively multi task. IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.

The Miele brand is synonymous with quality design & innovation, and, in the store we will consult and advise on the selection of the finest lifestyle appliances for our clients to use in their homes.

Delivering memorable demonstrations, bespoke consultations & exceptional customer service, our Experience Centre's forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network.

What can we offer you?

We are looking for someone who is keen to develop long term relationships, grow the customer base and develop a career with us. 

Part time (including weekends and bank holidays)  - £13.16 per hour, rising to £13.42 at probation pass -  15 hour working week

In additional to pay we offer a performance related bonus scheme, and lunch allowance paid into your monthly salary as well as a comprehensive benefits package which covers health and wellbeing, incentives for sales instore and recognition awards for exceptional performance and displaying our culture and values. 

We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.

Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 450 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.

If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for “Immer Besser” and further your career, apply now.