Are you a highly organised professional with a passion for customer service and internal sales support? Do you have experience working with electrical products or within a technical supply chain environment? If so, this could be the ideal next step in your career.

At MacLean International Group, we’re looking for a Sales Coordinator to join our busy and supportive team in Dingwall. This is a key internal role that helps drive the success and efficiency of our operations – supporting our sales team, managing customer enquiries, and ensuring smooth day-to-day processes.

What You'll Be Doing:

• Manage and support established customer accounts, ensuring timely follow-up on orders, quotations, and enquiries.
• Build and maintain strong, professional relationships with existing customers, suppliers, and internal teams.
• Coordinate the sourcing and procurement of materials to meet customer requirements, ensuring timely and accurate delivery.
• Act as a key point of contact for incoming enquiries via phone and email, delivering a helpful and professional experience.
• Work closely with suppliers to track lead times, product availability, and delivery schedules.
• Assist customers with providing technical clarifications and information where required (training will be provided as needed).
• Build a working knowledge of our core electrical products to support accurate quoting and sales processes.
• Maintain accurate internal records and ensure adherence to QHSE and internal processes.
• Work closely with colleagues across the business to ensure smooth order fulfilment and great customer service.

What We're Looking For:

• Previous experience in sales administration, customer service, or internal sales, ideally within a technical or electrical supply chain setting.
• Knowledge of electrical bulk material is desirable, but training will be provided.
• Excellent organisational skills with the ability to manage multiple tasks and deadlines.
• Strong communication skills and confidence in dealing with both customers, suppliers, and internal teams.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• A proactive, problem-solving mindset with a willingness to learn and grow in the role.

Please note: This is an internal sales support role with no requirement for cold calling or outbound prospecting. The focus is on providing excellent service to our established customer base.