Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment where organisation and communication are key? Brook Street Recruitment is delighted to be working with our Ballymena-based client to recruit a Sales Coordinator who will play a central role in supporting the sales team and ensuring customers receive a first-class experience from enquiry to delivery. Duties Act as a key point of contact for customers, providing friendly and professional support via phone and email. Accurately process and monitor customer orders, ensuring timely delivery and clear communication throughout. Liaise closely with the production and logistics teams to coordinate smooth order fulfilment. Keep customer records and sales data accurate and up to date. Support the sales team with quotes, presentations, reports, and client communication. Manage sample requests and follow up with potential clients to nurture leads. Criteria Strong communication and interpersonal skills - you'll be someone who enjoys talking to people and solving problems. Proven computer skills, including Microsoft Office (Word, Excel, Outlook). Excellent organisational skills and high attention to detail. Ability to multitask and prioritise in a busy, deadline-driven environment. A team player with a proactive and flexible attitude.