Key Information

Location: Cwmbran
Department: Sales & Sales Order Processing
Salary: 28-30k + benefits
Reports to: Sales Manager

Join Our Team

We're a forward-thinking organisation committed to delivering high-quality products and exceptional customer experiences to clients across the globe. Our values centre around transparency, teamwork, respect, and innovation - and we're looking for a Sales & Export Coordinator who embodies these principles.

This is an exciting opportunity to play a key role in connecting customers with operations, ensuring seamless processes and contributing to a culture of collaboration, performance, and continuous improvement.

This Is What You'll Be Doing

As a Sales & Export Coordinator, you'll take ownership of export order processing and customer communication - ensuring every order runs smoothly from start to finish.

• Manage daily export sales order processing from initiation to delivery, ensuring accuracy and regulatory compliance.
• Act as the main liaison between international customers and internal teams to meet expectations and drive satisfaction.
• Coordinate shipping logistics, customs documentation, and freight arrangements to ensure on-time delivery.
• Collaborate with Production, Quality, Supply Chain, and Finance to resolve issues and maintain operational efficiency.
• Maintain accurate records and data within the Dynamics 365 system, ensuring precision and traceability.

This Is What You'll Bring to the Team

As our Sales & Export Coordinator, you'll bring enthusiasm, professionalism, and a passion for delivering exceptional customer service.

• Experience in sales support, export coordination, or customer service - ideally in a manufacturing or FMCG environment.
• Strong communication and interpersonal skills, with the ability to work effectively across departments and cultures.
• Excellent organisational skills and attention to detail when managing multiple priorities.
• A proactive, solution-focused mindset with the ability to remain calm under pressure.
• Proficiency in Microsoft Office; experience with Dynamics 365 or similar ERP systems is an advantage.

This Is What You'll Get in Return

We believe in creating an environment where people feel valued, supported, and inspired to do their best work.

• Competitive salary and comprehensive benefits package.
• Supportive and inclusive workplace culture.
• Opportunities for personal and professional growth.
• The chance to make a real impact in a globally connected business.
• A role where creativity, respect, and collaboration are at the heart of everything we do.

Apply Now

If you're ready to take the next step in your career and make an impact in a fast-paced, customer-focused environment, apply now for more information.