Role: Sales Development Representative - SDR Salary: £30,000 base + £15,000 OTE Location: Reigate Industry: IT Managed Services Setup: Hybrid About the role Are you a natural relationship builder with a knack for spotting growth opportunities? Do you thrive on balancing client care with commercial drive? We're looking for a Desk-Based Account Manager with a sales edge to join our expanding IT Managed Services team. This role is perfect for someone who wants the best of both worlds: nurturing long-term client partnerships while also driving new revenue through upselling, cross-selling, and solution-led conversations. ?? What You'll Be Doing * Own and develop a portfolio of existing clients, ensuring they receive world-class service. * Spot opportunities for growth - upselling and cross-selling IT solutions that add genuine value. * Act as the go-to contact for your accounts, resolving queries and ensuring client satisfaction. * Support renewals and negotiations, keeping retention rates high. * Work closely with technical and service delivery teams to ensure seamless solutions. * Track your pipeline, report on opportunities, and consistently smash your targets. ?? What We're Looking For * Background in account management, sales, or customer su...