SDR Team Lead – Manchester (Hybrid)

Are you an experienced SDR looking for your next step? Do you have a hunter mindset and a passion for leading from the front? Are you ready to build, coach, and inspire a sales team within a fast-growing Managed Service Provider? If so, read on — this could be the perfect opportunity for you.

Benefits of the SDR Team Lead Role

• £30,000–£35,000 base + uncapped commission
• Hybrid working model (3 days in the Manchester office)
• Clear progression path into Account Management or Business Development
• Opportunity to work with leading IT vendors and a fast-growing MSP
• Support from a collaborative, high-performance sales environment
• Direct exposure to senior leadership, including the Chief Growth Officer

Responsibilities of the SDR Team Lead

• Identify, research, and target new business opportunities within strategic accounts
• Nurture inbound and marketing-generated leads, converting them into qualified opportunities
• Engage decision-makers through multi-channel outreach (phone, email, LinkedIn)
• Build detailed account profiles, uncover client requirements, and position relevant IT solutions
• Set qualified appointments, demos, and webinars for sales and pre-sales teams
• Maintain accurate pipeline and activity data within Salesforce
• Lead, coach, and motivate a small team of SDRs to hit KPIs and drive results
• Monitor performance metrics, provide feedback, and continuously improve sales effectiveness
• Collaborate with sales leadership to refine prospecting strategies and maximise conversion rates
• Support the Chief Growth Officer with regular updates on pipeline progress and team performance

Skills & Experience Needed for the SDR Team Lead

• Minimum 2+ years’ experience in business development, lead generation, or SDR roles
• Proven background working within a Managed Service Provider (MSP)
• Strong understanding of IT vendors and solutions (e.g., Cisco, Avaya, HPE, Extreme, etc.)
• Demonstrable experience leading or mentoring a sales team — including KPI management, motivation, and performance improvement
• Confident communicator with strong written, verbal, and interpersonal skills
• Experience using Salesforce CRM and Microsoft Office Suite
• Commercially driven with the ability to research markets, understand customer pain points, and align solutions to business needs
• Ambition to progress into Account Management or New Business within 12–18 months

If you feel like you meet this criteria, and you’re ready to take the next step in your sales career — get in touch today!