Adept Resourcing is thrilled to recruit on behalf of our client, a prominent steel processing company based in Sheffield, for a skilled Sales Engineer to join their dynamic team. This role offers a fantastic opportunity for a driven professional to enhance sales growth and foster strong customer relationships in a fast-moving environment.

The Role

The successful Sales Engineer will be instrumental in expanding the customer account base and boosting sales while actively pursuing new business opportunities. Key responsibilities include:

Handling incoming sales inquiries via phone and promptly addressing customer emails.

Providing effective solutions to customer queries and technical challenges.

Creating customised quotes and managing orders based on client specifications.

Ensuring exceptional service and reliability in all customer interactions.

Strengthening and expanding relationships with existing clients to maintain loyalty.

Actively identifying and converting new business prospects into successful orders.

Overseeing an individual account portfolio, ensuring all orders meet top-quality standards.

Collaborating with internal teams, such as CAD Design, Production, and Finance, to deliver seamless order fulfilment.

The role requires a blend of collaborative teamwork and independent initiative, with a strong focus on delivering outstanding customer service from initial contact to order completion.

The Person

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