Sales Executive - Exhibition Venue - NEC Group
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Event Sales Executive – Exhibitions
Location: Birmingham, on site at NEC Group
Salary: £28,000 ‑ £30,000 per year plus bonus
Benefits: Amazing Benefits – including discounts on events
Primary Purpose
As a Sales Executive, your key objective will be to upsell products and services to NEC exhibition customers, ensuring maximum commercial returns while supporting the NEC's overall vision.
Key Responsibilities
Sales/Financial Delivery
Develop a comprehensive understanding of NEC's products and services.
Investigate customer needs and provide appropriate solutions.
Manage sales portfolios, converting leads through effective outbound and inbound sales strategies.
Maximise sales opportunities through cross‑selling and up‑selling to meet sales targets.
Assist the Customer Support Coordinator with sales order processing and problem resolution.
Business Development
Identify and nurture revenue growth opportunities within customer portfolios.
Collaborate with management on effective campaigns for proactive sales and lead generation.
Account Management and Administration
Maintain relationships with all customer groups and ensure accurate record‑keeping.
Client Liaison and Satisfaction
Build and strengthen relationships with customers, ensuring satisfaction in line with venue requirements.
Compliance
Adhere to all company policies and regulations, ensuring proper use of systems and quality standards.
Corporate Initiatives
Support the Sales and Customer Support management team in aligning with the broader NEC Venue and Group Sales strategy.
Corporate Liaison
Foster collaborative relationships with all NEC teams and suppliers to ensure a seamless customer experience.
Skills and Experience Required
Technical Skills
Previous contact centre/telephony experience preferred.
Proficient in utilising various computer systems and processes effectively.
Experience
Ideally 2 years' experience in a sales and service environment.
People Skills
Strong interpersonal abilities; skilled in influencing and negotiating.
Personality Traits
Thrive in a fast‑paced, target‑driven environment.
Effective communicator across all levels, building rapport easily.
Attitudes
Passionate about sales and customer service with a proactive “can do” approach.
Detail‑oriented while maintaining a results‑driven focus.
Team player willing to share knowledge and collaborate across the organization.
If you're ready to take on an exciting role in a vibrant company and contribute to our client, the NEC Group's growth, we want to hear from you! Please submit your CV.
Job Types: Full‑time, Permanent
Pay: From £28,000 – £30,000 per year
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- Location:
- Birmingham, England, United Kingdom
- Job Type:
- FullTime