Overview

Would you like to enrich the lives of learners? RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we’re a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable. Our committed team pioneers, collaborates, and continually pushes the bar on products and services in the EdTech space.

Visit us here to find out more: www.rm.com/education

The Role

As the Sales Desk Lead, you will lead a team responsible for delivering growth across our Software, Hardware, and Broadband business lines. This player‑manager role focuses on identifying and pursuing new business and new logo opportunities, renewing long‑tail business, nurturing relationships, and achieving sales targets for new and existing business. You will coach and mentor the team, improve process efficiency, develop sales strategies, and build a sales culture within RM.

Responsibilities

• Identify, pursue, and develop new opportunities within your customer base.
• Lead bid response efforts where applicable.
• Generate leads & account growth through prospecting, networking, and leveraging referrals.
• Build and develop your team, establishing effective ways of working across the business.
• Provide strong leadership to a developing sales team, setting clear goals, objectives, and performance expectations.
• Mentor and motivate team members to maximize their potential and achieve individual and team targets.
• Foster a collaborative and positive work environment, promoting open communication, knowledge sharing, and teamwork.
• Coach the team to map out, engage, maintain, and influence a network of decision makers and influencers within the trusts and schools you manage collectively.
• Work with the wider GTM organisation to reduce the Cost of Sale (CoS) in relation to renewals through effective marketing communications and automation.
• Act as a point of escalation for the customer and maintain a strong network of contacts across the trust schools.
• Deliver against targets through pipeline management within RM’s CRM.
• Track pipeline and ensure coverage against target, prioritising opportunities and resource allocation.
• Identify and mitigate team risks within pipeline, ensuring regular contact with all opportunities.
• Accurately forecast opportunities by providing a monthly team commit during regular meetings with Sales leadership.
• Share best practice and improve win rates with Sales colleagues.
• Identify solutions gaps or requirements that RM needs to address, supporting the Business in bids and customer engagements.
• Collaborate with marketing and product management to develop a replicable bank of sales assets and case studies.
• Oversee team operations, ensuring efficient workflows, processes, and overall approach to sales execution.
• Drive team performance through coaching, feedback, and goal setting.
• Support team well‑being by actively managing welfare and promoting a supportive culture.
• Collaborate with Sales leadership to attract, interview, and onboard new team members, ensuring a smooth induction process.

Experience and Skills

• Managing a sales team in a similar industry context.
• Leading day‑to‑day performance, improvement, and development.
• Developing and executing sales strategies, achieving sales targets, and driving revenue growth.
• Strong collaborator, enthusiastic communicator, and confident decision‑maker.
• Ability to demonstrate how RM’s solutions meet customer needs and role‑model this within the team.
• Effective communication across writing, informal speech, and presentation for external and internal stakeholders.
• Comfortable working with and analysing numbers, proficient in using CRM systems.
• Strong leadership skills, motivating and inspiring a developing team.
• Results‑orientation with a focus on achieving targets and driving revenue growth.
• Familiarity with sales strategies and best practices.
• Passion for working within the Education sector.
• Flexible can‑do attitude, adapting within the role.
• Alignment with RM’s core behaviours: Be Brave, Win Together, Be Curious, Make it Simple, Consider it Done.

What’s in it for you?

At RM we have My Work Blend @RM, offering office‑based colleagues multi‑location and hybrid working options. You may spend a proportion of your time at other locations that suit your role and life, including home, other offices, customer sites, distribution centres, or on the move. We encourage you to discuss arrangements with your potential line manager during the recruitment process.

A competitive salary and core benefits package, including private medical healthcare, life assurance, and a Group Personal Pension Plan with higher contribution levels. Some roles are eligible for a performance‑related bonus and other voluntary benefits such as additional annual leave, dental plan, health assessment, cycle‑to‑work scheme, or an extra bonus for successful referrals.

Diversity & Inclusion

To better reflect the society we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. We strive to bring people from different backgrounds and experiences into our teams so that everyone can bring their whole selves to work. We want the recruitment process to be as inclusive as possible for everyone. If you require additional support with your application or through the interview process, please contact us at recruitment@rm.com.

Visa Sponsorship

Unfortunately, we are unable to offer visa sponsorship for this role.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development