Key Responsibilities: Ensure accurate and timely invoicing for customers, managing the entire accounts receivable process from billing to collection. Update cash books on a daily basis and allocate receipts via Standing Order, BACS, Direct Debits, etc. Meeting KPI's, targets and objectives set by line management. Regularly communicate with Home Admins to facilitate payment collection, resolve discrepancies and address billing issues. Prepare daily bank reconciliations. Conduct revenue reconciliations (twice monthly). Upload daily / monthly invoices from CoolCare to Sage Intact. Upload adhoc invoices in Sage Intacct based on the information in CoolCare. Process credit notes weekly and pass to the Management Accounting Team to set up refunds. Support in preparing and presenting accounts receivable reports and analysis to management, providing insights into cashflow and outstanding receivables. Reconcile customer accounts, identifying and resolving any discrepancies in a timely manner. Prepare resident statements on regular basis. Maintain accounts receivable files and records. Support in identifying potential process improvements to enhance the efficiency and effectiveness of the accounts receivable process. Support in developing and implementing credit control policies and procedures. Assist in audits by providing necessary documenta...