Sales & Marketing Coordinator We currently have an excellent opportunity for an passionate Sales & Marketing Coordinator to join a fantastic team at the Lanesborough . Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa. Oetker Hotels Masterpiece Collection Oetker Hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. Candidate Profile Duties and responsibilities include: Support Sales team administration for the effective running of the department. Be able to promote and be confident with all facilities offered in the hotel. Knowledgeable about The Oetker Collection and other properties. Maintain accurate databases of accounts and travel agents and organise regular mailings to promote tactical offers. Coordinate and assist with site inspections, client events and FAM trips. Manage and liaise with suppliers, monitoring inventory and organising orders when needed. Manage monthly CRM Audits and present individual sales team efforts to the DOSM. Coordinate and run monthly reports and presentations. Assist with all office sales efforts, to include responding/assigning general enquiries and coordinating client requests in absence of the Director of Sales and Sales Team. Ensure a friendly and pleasant environment for all guests and employees ensuring that recognition is at the forefront of service. Key Requirements The ideal candidate would be able to demonstrate the following attributes: Previous experience in a luxury establishment within Sales & Marketing is desirable but not essential. Excellent command of the English language both written and verbal is essential (a second language is an asset). Immaculate grooming standards Working, practical knowledge of Microsoft Office is essential; Opera and CRM operation is highly preferable Ability to work under pressure and communicate effectively at all levels. Ability to work on own initiative. In return We believe in recognising and valuing the contributions of our team members. To supportyourwellbeing and growth, we provide a robustreward andbenefits package, including: Financial Wellbeing Competitive salary package Discretionary Company Sick Pay Additional holiday allowance Season ticket loan Enhanced Pension Scheme Life Insurance Complimentary dry cleaning Safety shoes Retail discounts around Victoria, Westminster, Whitehall and the Northbank area Health & Wellness Private Medical Insurance Dental and Optical benefits Complimentary meals on duty Cycle to Work scheme Flu vaccinations Discounted chiropodist and massage treatments Substantiality initiates Social and sports activities (e.g. football games, running club, yoga & pilates, etc.) Career Growth & Personal Development Internal transfer and promotion opportunities Cross-departmental exposure Partnered with industry-leading training providers Internal learning gateway Free access to e-learning platform offering job-specific training and personal growth courses Subsidised professional qualifications and certified training programmes Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme Recognition & Social Initiatives Award programmes throughout the year with generous prizes Long service awards Preferential room rate at The Lanesborough for you and your family 50% discount on F&B and Club & Spa treatments Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.) Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.) Retirement parties *Terms and conditions apply to all benefits. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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