Job Title: Sales Office Manager Location: Tewkesbury, Gloucestershire (commutable from Cheltenham, Gloucester, Worcester, Evesham, Malvern, Pershore) Salary: £39,701.04 per annum Hours: 40 per week (five days across Monday–Saturday) We are seeking a Sales Office Manager to lead and motivate a small, dedicated team within our clients Tewkesbury Head Office. This role is focused on customer service and order processing managing inbound orders from the existing customer base (calls and emails only, no cold calling), ensuring accuracy, timeliness, and exceptional service delivery. You'll manage a team of four Sales Administrators and work closely with colleagues in Haulage, Production, Technical, Sales and senior management to ensure smooth operations for our loyal customer base in the FMCG/food manufacturing sector. This role will suit individuals who may currently be working as a Sales Support Manager, Customer Service Office Manager, Administration Manager, or Customer Service Manager (FMCG). What you'll be doing Lead, coach, and motivate a team of four Sales Administrators to deliver excellent customer service. Oversee the full order process: inbound orders, data entry, pricing, invoicing, and delivery coordination. Work cross-functionally with Haulage, Productio...