Sales Operation Coordinator - 15 months maternity cover

Sales Operation Coordinator - 15 months maternity cover

4 days ago Be among the first 25 applicants

Customer Support Coordinator- 15 Months Maternity Cover

Aylesford (Onsite to start, Hybrid after training)

Who We Are

Prinova is a leading global supplier of ingredients and premix manufacturing solutions for the food, beverage and nutrition industries. Prinova holds strategic stocks in 35+ centres around the world to ensure continuity of supply and has liquid and dry premix manufacturing facilities in the UK, China and the USA. Prinova's premix business is underpinned by over 40 years of experience in ingredient sourcing and distribution, servicing customers with global inventories, market expertise, and leading market positions in Vitamins, Amino Acids, Sweeteners, Preservatives, Proteins, Aroma Chemicals, and more.

Internally, we call this role Customer Support Coordinator. What does that mean?

You would be a part of a team of 5 people. You will be responsible for ensuring customer requirements are satisfied through the Supply Chain process. The successful candidate will provide excellent customer service to existing and new customers and will ensure all orders placed by customers are entered correctly and delivered within the specified lead time, where possible. You will aid in and maintain the flow of information between Supply Chain and internal/external customers.

What’s it in for you?

• Personal growth, including training and development opportunities
• Health Cash Plan
• Subsidised gym membership
• Discretionary bonus
  
  

• Managing the execution/administration of Sales Contracts in line with company compliance
• Complying with Prinova's internal rules and operating policies.
• Improving workflow to reduce errors and increase accuracy in contract administration.
• Booking transport to meet the required delivery dates as per contractual terms.
• Negotiating with logistical service providers to secure transportation at a competitive price.
• Invoicing orders aligned with the Sales contract and Company compliance.
• Preparing shipping documents, including export documentation.
• Working with the operations team to ensure orders are dispatched on time for customer-requested delivery dates.
• Recording OTIF delivery information.
• Being the point of contact for customers placing orders.
• Processing urgent order requests.
• Stock holding management.
• Processing sample orders and dispatching.
• Customer MRPs when required.
• Making sure to keep records correctly entered in the Access system and update Control reports are in line with shipping documents and final invoices.
• Ensuring that executions of contracts are aligned with company compliance.
  
  

• Demonstrated ability to quickly learn and adapt to new CRM systems, with strong numerical skills.
• Able to manage multiple priorities and consistently meet tight deadlines through effective workload planning.
• Self-motivated and capable of working independently, while also contributing positively as part of a team.
• Excellent attention to detail, ensuring accuracy and consistency in all tasks.
• Advanced proficiency in Microsoft Excel, including the use of complex formulas and data analysis tools.
• A proactive self-starter who performs well under pressure, whilst remaining collaborative and team-focused.
• Strong organisational and problem-solving skills, with a logical approach to resolving issues.
• Excellent time management and interpersonal skills, promoting clear communication and effective teamwork.
• Flexible and open to change, with a positive attitude towards evolving business needs and responsibilities.
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Food and Beverage Services

Referrals increase your chances of interviewing at Prinova Global by 2x

Get notified about new Sales Operations Coordinator jobs in Aylesford, England, United Kingdom.

Local Business Sales Executive - Gillingham Ford

Gillingham, England, United Kingdom 1 month ago

Ashford, England, United Kingdom 7 months ago

Ditton, England, United Kingdom 1 week ago

Maidstone, England, United Kingdom £23,800.00-£45,000.00 4 weeks ago

Chatham, England, United Kingdom 3 weeks ago

West Thurrock, England, United Kingdom 4 months ago

Maidstone, England, United Kingdom 2 weeks ago

Maidstone, England, United Kingdom 4 weeks ago

Orpington, England, United Kingdom 2 weeks ago

Sittingbourne, England, United Kingdom 3 months ago

Erith, England, United Kingdom 3 weeks ago

Bromley, England, United Kingdom 2 weeks ago

Romford, England, United Kingdom 1 week ago

Crayford, England, United Kingdom 1 week ago

Grays, England, United Kingdom 1 week ago

Sevenoaks, England, United Kingdom £23,800.00-£45,000.00 1 month ago

Dartford, England, United Kingdom 3 weeks ago

Ashford, England, United Kingdom 2 days ago

Erith, England, United Kingdom 5 days ago

Maidstone, England, United Kingdom 1 week ago

Barking, England, United Kingdom 3 weeks ago

Thurrock, England, United Kingdom 3 weeks ago

Dartford, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 month ago

Croydon, England, United Kingdom 1 week ago

Dartford, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.