Ready to kickstart your career in sales? Convergence Group is on the lookout for a Sales Operations Executive to join our fast-paced, friendly team in Solihull. If you're ambitious, detail-driven, and eager to learn the ropes of sales in the tech sector - this is your chance to get your foot in the door. We're not just another connectivity provider. With over 20 years of success, a £45m turnover, and a reputation for exceptional service, we're growing fast - and we want you to grow with us. What you'll be doing: You'll be the engine behind our sales team, supporting Account Managers and Directors to keep things running smoothly. Expect to: Create accurate quotes and process orders across our product range (LAN, WAN, Wi-Fi, Security) Manage customer accounts and CRM updates (we use Zoho). Build relationships with customers and help spot upsell opportunities. Handle invoice queries, schedule meetings, and support retention efforts. Cover accounts when Account Managers are out of office. Join vendor training and occasionally make outbound calls to promote offers. What success looks like: You'll be a trusted partner to our sales team and customers You'll hit KPIs around quoting speed, pipeline contribution, and customer satisfaction You'll help prot...