About us:

We are the Information Intelligence Group (IIG) of CACI UK, a specialist technical consultancy providing bespoke solutions to solve complex operational problems. To support our targeted future growth, we are looking to appoint a Sales Operations Officer to work closely with our Account Management team.

Role Location:

You can work from any of our 6 offices in the UK (including Bristol, Cheltenham & Plymouth) or from home, you decide.

About the Role:

The Sales Operations Officer will play a key role in supporting the sales team in triaging opportunities identified through commercial frameworks. You will drive operational efficiency, ensuring data integrity, and enhancing processes that contribute to successful client relationships. Key Responsibilities will Include:

• Managing and triaging the opportunities coming through a wide range of frameworks and procurement sources (relating primarily to Crown Commercial, Utilities, National Security and Defence, Transport and Health-related sectors), and share with the appropriate teams.
• Maintain and update data in the CRM systems (Bigin/Netsuite) to ensure accurate tracking of leads, opportunities, and client interactions
• Support the development and generation of regular sales reports, dashboards, and performance analytics
• Assist with pipeline management and forecasting processes
• Help coordinate bid-related communications, proposals, pricing documents, and contracts in partnership with the sales and legal teams
• Monitor, and where appropriate, improve internal sales processes and documentation
• Provide administrative support for sales team.

The Fit:

We are looking for someone with previous experience in sales support, operations, business administration, or a similar field. This opportunity is ideal for someone with strong analytical skills, high attention to detail, and an interest in both business operations and technical consultancy.

Due to the industries we work in, we require the successful candidate to be able to obtain high level security clearance. To qualify for this, you must be a British citizen and have lived permanently in the UK for the last 5 years.

Why work for us?

IIG has the culture and feel of a small business, paired with the benefits of our position in a much larger organisation. The Sales Operations Officer role is an excellent opportunity, and CACI reward their staff well with a competitive salary and impressive benefits package which includes:

• Flexi-time: 37.5 hour weeks to structure how you want.
• Hybrid working: Work from one of our offices or from home - you choose
• L&D: Budget for conferences, training courses and other materials.
• Social: Fantastic culture with monthly social events.
• Future You: Matched pension and health care package.

We offer a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. We also offer self-directed career progression, that fosters opportunities for success for us and our business.

We take great pride in taking care of our talent, providing a highly dynamic, inclusive and team-led environment where everyone can thrive.

Equal Opportunities:

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to pre vent discrimination.

As a Disability Confident employer, we will;

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.

Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.