Job Title: Order Fulfilment Specialist Location: Lutterworth Department: SSC UK Customer Operations Join our team and help deliver excellence to our customers.

We're looking for a detail-oriented, customer-focused professional to join our Order Fulfilment team. In this role, you'll be at the heart of our operations-managing orders from creation to delivery, ensuring our customers receive the right products, on time, every time.

What you'll be doing

Processing and invoicing sales orders in SAP S/4 to a high standard.

Managing the full order flow, from entry to shipment, including returns, credits, and warranty replacements.

Communicating proactively with customers, internal teams, and suppliers to ensure timely deliveries.

Handling enquiries, maintaining CRM records, and managing inbox communications.

Placing purchase orders with factories and third-party suppliers.

Identifying issues, solving problems at the root cause, and driving process improvements.

Supporting automation and efficiency initiatives in the order process.

What we're looking for

Proven experience in end-to-end order processing.

Strong attention to detail and accuracy in fast-paced environments.

Essential: SAP S/4 experience.

Preferred: Salesforce experience.

Intermediate Microsoft Office skills.

A proactive communicator who enjoys working collaboratively.

Problem-solving mindset with a focus on continuous impro...