Position Summary

About Samsung Ads

This is your chance to be part of a highly motivated group driving innovation and success within the advertising industry!

Samsung Ads, a division of Samsung’s media & services business, harnesses the power of data, technology, and scale to create seamless advertising experiences for brands. We deliver high-impact, targeted advertising solutions, enabling brands to reach audiences in the moments that matter. Samsung Ads is where technology meets creativity to deliver advertising experiences that captivate and inspire.

Samsung Ads won AdAge Best Place to Work in 2020 and was awarded the IPA’s People First Promise badge of honour in 2025.

Launched in 2015, Samsung Ads has offices in the UK, Germany, France, Italy, Spain, US, Australia, New Zealand, India, Brazil & Mexico, and South Korea.

Why join our team?

The Client Solutions team is responsible for delivering exceptional customer service for our advertising partners and helping to grow the client base for the Samsung Ads European business across all our ad products, whether TV, Mobile, or Desktop.

The team is central to our success. The candidate must thrive in a fast-paced, dynamic environment, possess an entrepreneurial mindset, take ownership in creating opportunities, be adept at problem-solving, and go above and beyond for our clients and team.

Role and Responsibilities

Your key responsibilities

1. Leverage communication and relationship-building skills to cultivate long-lasting partnerships with clients.
2. Use an in-depth understanding of our data and capabilities to advise on campaign strategies and maximize the benefits of the Samsung Ads platform.
3. Assist sales with campaign setup, including creating Salesforce opportunities, media plans, and Roadblock bookings.
4. Work cross-functionally with departments such as Ad Operations, Inventory, Marketing, Business Operations, and Finance to facilitate campaign execution.
5. Build audiences and conduct forecasts.
6. Provide regular campaign updates to advertisers with suggested optimizations.
7. Support end-of-campaign reporting by pulling data and creating presentations.
8. Assist the Finance Team with billing queries.

What we need for this role

To be successful, you will possess the following skills and attributes:

1. Experience in account management within a media or technology company, with experience in TV advertising, digital media, or advertising platforms.
2. Independent, self-starter; comfortable with ambiguity and resilient. Able to work independently.
3. Excellent communication skills for managing client relationships.
4. Superior analytical skills to provide campaign insights to internal and external audiences.
5. Strong PowerPoint and Excel skills.

What does success look like?

Success in this role requires phenomenal attention to detail, a passion for delivering excellent customer service, and a collaborative working style. Our team is committed to helping each other and driving revenue and retention through a customer-centric approach. The ideal candidate will seek opportunities to streamline processes, improve efficiency, and increase revenue.

Skills and Qualifications

Benefits of working at Samsung include

1. Hybrid working – 3 days in the office and 2 days at home per week.
2. Bonus scheme linked to individual, team, and company performance.
3. Pension contributions.
4. Three volunteering days each year.
5. Holiday entitlement of 25 days plus bank holidays and an additional day off for your birthday.
6. Access to discounts on Samsung products.
7. Access to a discount shopping portal.
8. Note: Partner colleagues may not be eligible for certain statutory leaves but may be eligible for statutory payments via their agency.

A note on equal opportunities

We are an equal-opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. We ensure reasonable accommodations are provided for individuals with disabilities during the application and employment process. Please contact us to request accommodations.