Sales Support Administrator

New Yesterday

Sales Support Administrator £25 - £26k plus up to 2k yearly bonus Greenford (hybrid working)
Are you motivated by delivering exceptional customer service?
Do you have retail or admin experience and want to take the next step up?
If so, my client a fabulous manufacturing business are now looking for a person to fully support a busy team of key salespeople.
This role is a busy and varied one and will involve taking ownership of a range of customer support/ Admin functions.
You will be joining a family-owned business that really care about their people. Monday to Friday 9-5pm with hybrid working pattern (1 day at home) after probation, 22days holiday which increases after a year plus parking is available!
Key duties • Managing the department inbox, answering queries and passion on those that need added attention • Assist with coordinating customer returns • Checking quality of product returns and ensure the returns spreadsheet is kept up to date • Order stationery and consumables- looking for the best value suppliers • Assist with difficult customer queries • Helping with ad hoc projects • Calling customers to encourage them to leave Google reviews • Assist with compliance paperwork • Assist other teams when needed as well as being available to assist with online chat queries
This would be an ideal opportunity for an experienced retail person wanting to get into of...
Location:
Greenford
Salary:
£25,000 - £26,000 /annum
Category:
Customer Service & Support

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