Sales Support Administrator Location: Lancaster Salary: £26,000- £28,000 dependent on experience Due to continued growth, our client based in Lancaster has got an exciting opportunity within the International Customer Service Team, as a Sales Support Administrator. As part of this role, you will be responsible for delivering a high-quality customer service to all international customers. You will need to work well as a team member and be an integral part of international team. Key Responsibilities: Ensure customer orders are despatched according to agreed lead times Ensure all relevant order information is stored and maintained correctly Provide real time information on deliveries via transport providers Ensure all export documentation is completed accurately & on time, this includes liaising and completing documentation with the local chamber of commerce Process & monitor customer's orders, liaising with IBDE and ensuring proactive communication with customers Set up new customer accounts Assist the International Team in raising the standard of service within the international department Handling varied customer transactions; including inbound calls, service complaints, general product enquiries, customer order entry and servicing customer accounts; communicate with other depa...