Sales Support Administrator

Company: Keplin Group Limited

Location: Office-based/Hybrid, West London, UB8 2AD

Position Type: Full-time

Salary: Competitive, subject to experience

At Keplin Group, we’re on the lookout for a dynamic Sales Administrator to join our team. Are you ready to take on this role and be a part of exciting Growth? If so, then read on to find out more!

About Us

Keplin Group Ltd is a UK-based company owning 11 leading FMCG brands. With a strong presence in import and distribution, we deliver quality, innovation, and competitive pricing to customers across the UK and Europe. From product design and compliance to top-tier logistics, we provide end-to-end solutions that help businesses thrive in today’s dynamic market.

About You

If you have a strong eye for detail, a proactive approach, and the drive to make a real impact in a dynamic, fast-paced environment, we want to hear from you! In this role, you’ll be the crucial link between our sales, buying, and account management teams, supporting key operations and driving our success in the retail market.

What You’ll Do:

In this role, you’ll be at the heart of our sales operations, working closely with our sales reps, buying team, and account management teams. This position is integral to our retail success, where you’ll be managing critical tasks like supporting our sales team, handling new line paperwork, keeping track of pricing and inventory.

If you’re someone who thrives in a collaborative environment and enjoys tackling new challenges, this role is for you.

Key Responsibilities:

• Empowering the Sales Team: You’ll provide essential support to help our sales department meet and exceed our company targets enabling further growth for Keplin Group.
• New Line Paperwork: Handle new line forms and paperwork with retailers, ensuring accuracy and efficiency.
• Pricing & Inventory Management: Keep teams updated with current pricing and stock information.
• Buyer Collaboration: Work closely with our buying team to ensure seamless operations and accurate communication.
• Communication Hub: Act as a central contact for both internal teams and external partners, ensuring smooth operations across all channels.

What We’re Looking For:

• Detail-Oriented: Your high accuracy and thoroughness set you apart.
• Microsoft Office Proficiency: Confident using Word, Excel, and PowerPoint for reports, presentations, and data analysis.
• Strong Communicator: You’re adept at conveying information clearly to various stakeholders.
• Team Player: Collaboration is at the heart of what we do, and you’re great at building relationships.
• Self-Starter: You take initiative, solving problems independently in a fast-paced setting.
• Time Management Expert: Skilled at juggling multiple priorities and meeting deadlines.
• Retail Savvy: Understanding of the UK retail market and keen awareness of consumer trends.

Preferred Experience:

• Retail Know-How: Experience in or with the retail sector is a plus.
• Thrives Under Pressure: Proven success in dynamic environments with shifting priorities.

Why Join Keplin Group? Let’s Talk Benefits!

At Keplin Group, we’re all about fostering growth, both for our company and our team members.

Here’s what you can look forward to:

• Competitive Salary: We offer a competitive salary range, tailored to your experience and skill set.
• Flexible Workdays: Enjoy the option to work from home 1/2 days per week, helping you maintain a great work-life balance.
• Generous Holiday Allowance & Pension Scheme: We believe in rewarding hard work with ample time to recharge and a pension plan to support your future.
• Casual Dress Code: Dress comfortably and feel at ease at work. We value what you bring to the team, not just what you wear.
• Growth & Development: Keplin Group is invested in your future. From hands-on experience to training and mentorship opportunities, we support your career development.
• Team Building & Positive Culture: Join a team that knows how to work hard and have fun together! We organise monthly team-building events to keep our work culture vibrant, connected, and enjoyable.

Recruitment Process

1. CV Screening – Our Recruitment Team will carefully assess your CV to ensure a fair and thorough evaluation of your experience and suitability

2. Initial Screening Call – A friendly conversation with our Recruitment Team to explore your background and discover what excites you about joining Keplin Group

3. First Stage Interview – A competency-based interview with our Hiring Managers, where you'll have the opportunity to showcase your skills and experience

4. Final Stage Interview – A deeper discussion with our Head of HR and Chief Operations Manager to align on values, vision, and your potential impact

5. Offer, Onboarding and Contract – We’ll reach out with a formal offer, begin your onboarding journey, and wrap things up with your official contract

6. Welcome to Keplin Group Ltd! – We’ll be counting down the days to your start date and can’t wait to celebrate your arrival

We’re reviewing applications as they come in, so don’t wait—apply today to take the next step in your sales support career.

Apply today and make your impact with Keplin Group!

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