Sales Support Administrator

New Yesterday

Job Title: Sales Administrator Employment Type: Full-Time, Permanent Working Hours: Office Based - Monday to Friday, 08:30 AM – 5:00 PM
Company Overview
Our client, a well-established materials manufacturer based in the scenic town of Letchworth, is seeking a proactive and detail-oriented Sales Support Administrator to join their team. This is a fantastic opportunity to contribute to a respected local business in a collaborative and supportive environment.
Full on-site training will be provided to the successful candidate.
Role Overview
The Sales Support Administrator will play a key role in supporting the day-to-day operations of the sales function. This position involves a combination of administrative support, customer service, and coordination across departments to ensure smooth and efficient sales processes.
Key Responsibilities
* Professionally answer and respond to incoming calls, ensuring timely and appropriate follow-up.
* Resolve customer enquiries and issues promptly, including matters related to invoices and deliveries.
* Compile customer specifications and maintain accurate company records in accordance with standard operating procedures.
* Accurately process customer orders, quotations, and invoices. Coordinate with the Operations Director and Production team to confirm lead times.
* Arrange the prompt dispatch of product samples and follow up with customers to ensure satisfaction.
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Location:
Letchworth Garden City
Salary:
£25,000 - £28,000 /annum
Job Type:
FullTime
Category:
Customer Service & Support

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