Bauer Media Outdoor is one of the leading Out of Home media owners, with more than 30,000 advertising sites in our portfolio. Our talented team of over 600 people work in 14 locations across the country, creating and delivering some of the most memorable advertising campaigns in the UK. We are at the forefront of change in our industry, making innovative use of technology and realising the potential of Out of Home media. What You'll Be Doing We are looking for a commercially minded Direct Sales Support Executive to join our team on a 12-month FTC. This role can be based at either our Manchester or Birmingham offices. You will provide full pre- and post-sales service to the Direct Sales teams and clients, ensuring that all company procedures are followed. Your duties may include:

Assisting Direct Sales teams and clients throughout the pre- and post-sales process, ensuring adherence to company procedures Aiding in planning customer campaigns using internal tools and systems Providing presentations and insights to support sales in creating compelling client recommendations Maintaining proactive communication with sales regarding campaign progress and task requests Responding directly to incoming agency briefs and requests Processing bookings according to company standards within specified timelines Managing any changes to campaigns before launch Coordinating customer artwork, design, print, and digital orders Ensuring timely and high-quality responses to customer inquiries through all channels, including managing complaints Organising photography for requested campaigns Ensuring activities reflect the ‘knowledge, accuracy & efficiency' team pillars Working closely with Direct Sales & Operations leadership teams to continuously improve and refine processes

What We Are Looking For

Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint Excellent time management and organisational skills Strong and empathetic communication skills, with the ability to build rapport and deliver an exceptional standard of customer service High level of accuracy and attention to detail when handling data Adaptable and resilient, with a positive approach to change Collaborative team player with a proactive, "how can we" mindset Ability to prioritise workload and manage multiple tasks effectively

What's In It For You

Salary of £25,000 + quarterly Group commission Flexible working and a hybrid setup that supports work-life balance 33 paid holidays, including bank holidays Company Pension Scheme contribution of up to 8% Healthcare Cash Plan Life Insurance and group income protection Cycle to Work Scheme, travel/season ticket loans, and exclusive retailer discounts Charity volunteer days to make a difference

We are committed to treating everyone with fairness and respect, regardless of race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences. We foster an inclusive environment and support reasonable adjustment requests from candidates and employees. If you’re interested in joining us to shape the future of out-of-home media, we’d love to hear from you. If you need this job description in another format or require any adjustments for your application or interview process, please contact careers-uk@bauermediaoutdoor.com. #J-18808-Ljbffr