Sales Support Lead FMCG Business near Blackpool £27,500 - £29,500 + Excellent Benefits

Role Profile

Are you someone who thrives behind the scenes, loves keeping things running smoothly, and enjoys being the glue that holds a high-performing sales team together?

We're looking for a Sales Support Lead with strong administrative and organisational skills to help power the success of a fast-paced, commercially driven sales function for an FMCG business in the Blackpool area!

Key responsibilities will include:

* Supporting the Sales Managers and NAMs with day to day customer service, sales administration and problem solving! * Processing sales orders and managing customer data * Collating product samples and marketing materials * Acting as the main point of contact for the customer, handling after-sales queries and resolving customer issues via phone and email * Managing retailer data and spreadsheets, including retail customer portals * Acting as a vital communication bridge across departments * Supporting ERP and business process development projects

Working Hours

* Monday to Friday, 09:00 - 17:00 * Hybrid working available (1 day per week from home)

Why should I apply?

* Generous benefits package including 28 days' holiday plus bank holidays, bonus and Medicash plan * Fantastic, people-centric company culture where your input will be valued * Chance to work with some fantastic retail customers and fabulous product ranges * Good opportunities for personal / professional development, including line management responsibility in the near future

Ideal Skills and Experience

* Previous experience in a similar sales support / sales administration role * Excellent organisational and administrative experience * High attention to detail * Strong Excel skills * Comfortable managing multiple tasks, with great time management * Proactive, solutions-focused mindset * Confident communicator with a friendly, professional approach

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