Sales Support Manager
New Yesterday
Lead a team of 6 Sales Support Advisors
Dealing with established business to business customers
Major employer offering excellent career opportunities
: Sales Support Manager
Hybrid role with 50% of your time in Newton Aycliffe .
This leadership role sits within the sales operations team of a major manufacturing business with customers throughout the UK. Your role will be to implement, drive and maximise the success of the company’s sales support function.
Responsibilities will include:
Coordinating sales support team tasks such as order processing, query resolution, and field sales support.
Developing, implementing and improving sales support strategies.
Supporting the Area Sales Managers to improve the customer experience.
Weekly reporting to Head of Sales Operations on KPIs.
Team welfare, recruitment, training and reviews.
Escalation point for customer issues.
About the Company:
A global manufacturing business with a UK network of committed customers and strong trade reputation. An excellent employer with a track record of staff retention and development.
Candidate profile...
- Location:
- Durham
- Category:
- Customer Service & Support