Sales Support Manager

New Yesterday

Senior Sales Support Manager up to £55 000
Location: Clerkenwell
Hybrid
A highly established global furniture manufacturer is looking to recruit a Senior Sales Support Manager to work in their impressive new showroom in Clerkenwell. Looking for a confident and experienced individual to lead and develop a sales support team. The Sales Support Manager will bring a proactive mindset, strong leadership skills, and a keen eye for detail.
Sales Support Manager responsibilities:
Leading and mentoring a team of Account Coordinators, fostering a culture of accountability, growth, and high performance Strategically managing workload distribution to ensure optimal team efficiency and responsiveness to business demands Monitoring and driving KPIs, ensuring the team consistently meet and exceeds performance targets Collaborating with internal departments to implement new processes that enhance customer experience and operational efficiency Acting as the primary escalation point for customer complaints and complex queries, ensuring swift and effective resolution Identifying and solving challenges across all areas of sales support, with a proactive and solutions-focused approach Maintaining strong relationships with internal teams, external customers, and warehousing partners to ensure seamless communication and service delivery Overseeing the production and distribution of key reports (daily and weekly), providing insights to support ...
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Location:
Charterhouse Square
Salary:
£50,000 - £55,000 /annum
Job Type:
FullTime
Category:
Customer Service & Support

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