This role will play a proven role in streamlining & maintain product delivery & service efficiency for a large installation firm in the NW. You will be wholly involved in product inspection, sales order quote generation, order processing, refund/reimbursements, product process management, & technical order amending.

Client Details

We are currently representing a well-established and highly regarded electrical supplier that manufactures and distributes a broad range of facilities-related products. Their core customer base includes major retail groups and businesses within the general construction sector. Known for their dependable service and capacity to handle high-volume orders, they provide tailored distribution solutions that meet the operational demands of both commercial and industrial clients.

Description

Key responsibilities consist of:

Process customer orders accurately and ensure timely fulfilment Handle inquiries, provide product information, and resolve customer issues Order fault testing & production oversight Maintain accurate project documentation Reviewing product & project technical drawings Collaborate with other teams to resolve issues and provide timely feedback to ensure the highest level of service Work with suppliers and shipping teams to track and manage deliveries Maintain accurate customer records, sales reports, and order details in CRM systems Support account managers with administrative tasks and f...