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Senior Analyst of Sales Operations

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Job Description

Global Sales Operations Lead/Senior Analyst

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Discover Impactful Work

The Global Sales Operations Lead is crucial in enhancing sales processes to boost revenue and streamline operations. Leading all aspects of go-to-market strategies development, coordinating CRM, aligning territories, analyzing sales data, tracking performance metrics, and forecasting revenue in collaboration with the Senior Manager of Global Sales Operations. Collaborating closely with the Global Sales Compensation Manager, the Global Sales Operations Lead will optimize the entire sales execution process, from territory design to compensation outcomes.

What you’ll do:

• Develop and implement Go-to-Market Strategies: Work with the Global Sales Compensation Manager and senior leadership to build and implement effective end-to-end go-to-market strategies, collaborating closely with global and regional sales leaders to ensure smooth implementation.
• Optimize Territory Alignment:Lead sales analysts in the annual territory alignment process, including the creation of detailed workbooks and IT rules for CRM updates, ensuring territories are optimized for performance and efficiency.
• Oversee Sales Compensation Programs:Work closely with the Global Sales Compensation Manager to design, implement, and manage sales compensation programs that align with business objectives and drive desired sales behaviours. Ensure accurate and timely compensation payouts by managing the entire process from territory design to compensation results.
• Manage Salesforce CRM Operations:Be responsible for the Salesforce CRM system to ensure it accurately reflects the current selling model. Improve CRM efficiency and adoption through training and support offered to sales teams.
• Apply Advanced Sales Analytics: Apply advanced analytics to identify performance gaps and opportunities for improvement, providing actionable insights to drive sales efficiency.
• Establish and Track KPIs:Define, monitor, and analyse key performance indicators to measure success and drive continuous improvement across the sales organization.
• Lead and Mentor Sales Teams: Mentor and develop a hard-working team, encouraging a culture of excellence and continuous development.
• MBR/QBR Reporting: Develop detailed dashboards for senior leadership review, offering insights and strategic recommendations.

Keys to Success

Education

• Bachelor’s degree in business, finance, operations, or a related field.

Experience

• Minimum of 7-10 years of experience in sales operations, analytics, or related roles.
• Proven track record in optimising sales operations and driving revenue growth.
• Proven experience in managing sales compensation programs to drive sales behaviours and align with business objectives.

Knowledge, Skills and Abilities

• Expertise in Sales Operations systems and processes:
  • CRM (Salesforce preferred): Advanced knowledge in data management and workflow automation.
  • Territory Management: Skilled in designing and optimizing sales territories.
  • Programming: Proficient in SQL, Python, or R for data analysis and automation.
  • Power BI: Experienced in creating interactive dashboards and reports.
  • SAP: Familiar with managing data governance processes.
  • Additional Systems: Knowledgeable in Tableau, Microsoft Excel, Cognos, and sales performance management software.
• Strong analytical skills with experience in KPI management.
• Excellent communication and presentation skills.
• Ability to work collaboratively with cross-regional teams and senior leadership.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

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Welcome

Thank you for your interest as you consider starting a new career journey with us.As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers.Discovertheir extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer.Their work isa story ofpurpose.What story will you tell?

About Us

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

COVID-19 Statement

All U.S. colleagues are required to disclose their COVID-19 vaccination status. New hires will be asked to disclose their vaccination status upon the first day of employment.

U.S. new hires (including those in Field Sales, Field Services and Customer Support - Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing.

U.S. and Canada new hires in Clinical Research who are in the following job categories must be fully vaccinated before their first day of employment or request an accommodation: executive director level and above, client-facing commercial, clinical research associates (CRAs), Assistant CRA (ACRAs), all CRA and ACRA line managers, clinic-based staff in early development services and accelerated enrollment solutions, and FSP within analytical services division roles.

Canada new hires (including those in Field Sales, Field Services, and Customer Support Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. New hires in Field Sales, Field Services, and Customer Support Technical Applications will be asked to disclose their vaccination status upon the first day of employment.

Accessibility/Disability Access

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EEO

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.