Working across some of the most iconic and up-and-coming womenswear brands, you are a true specialist who thrives on delivering exceptional styling and personal shopping services to our customers. You bring confidence, commercial awareness, and a strong understanding of the luxury retail landscape, with the ability to build lasting client relationships and deliver consistently high standards. This is the ideal opportunity for an experienced individual who can drive sales while creating meaningful connections with clients through exceptional service.

What you will be doing: · Provide outstanding one-to-one customer service to all clients, including VIPs, in line with KOIBIRD standards. · Build and maintain a loyal clientele, taking ownership of client data collection, management and aftercare to strengthen long-term relationships. · Demonstrate and share strong brand and market knowledge with clients, ensuring an elevated and informed shopping experience. · Offer personalised styling advice, curating edits that reflect KOIBIRD’s unique and directional product range. · Deliver a seamless multi-channel shopping experience, ensuring clients receive the same level of service across all touchpoints. · Consistently achieve personal sales targets and contribute to wider business goals through effec...