Senior Sales Assistant

New Yesterday

Senior Sales Associate – Salary up to £35,000 + Commission + Bonus Luxury Fine Jewellery House – Boutique in Belgravia, London
About the job: My client is seeking a dedicated and experienced Senior Sales Associate to join a prestigious luxury jewellery team. This individual will act as a Brand Ambassador, delivering an exceptional luxury experience, while also managing customer repairs and aftercare with precision, empathy, and attention to detail.
Key Responsibilities: Represent the brand with confidence, warmth, and professionalism. Deliver a personalised customer experience, building long-term client relationships. Oversee and coordinate the repair and after-sales service process, acting as the main point of contact for all enquiries. Ensure all repairs are handled efficiently, with clear client communication throughout. Support boutique operations and maintain the highest standards of presentation and organisation. Communicate effectively with clients, head office, and the Atelier.
Requirements: Strong background in luxury retail, ideally within fine jewellery. Experience managing customer repairs and aftercare services. Proven clienteling skills and the ability to build loyal relationships. Excellent interpersonal and communication abilities. Polished, professional, and detail-oriented.
360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty, Jewellery and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!
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Location:
City Of London, Greater London, London; England, United Kingdom
Job Type:
FullTime

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