Mode is proud to be partnering with a leading luxury watch brand seeking an experienced Senior Sales professional to join its Bond Street boutique. This role offers the opportunity to represent an internationally renowned house within a world-class retail environment, delivering exceptional client experiences and driving commercial performance. The brand continues to perform strongly in the market and can offer long-term development and progression opportunities. This is a full-time, in-store position based on Bond Street, working closely with the Boutique Manager and wider retail leadership.

The role Build and maintain strong client relationships, offering a personalised and memorable in-store experience to a discerning clientele. Proactively drive sales targets through expert product knowledge, storytelling and tailored client interactions. Develop and manage a client book, nurturing long-term relationships and supporting both new and repeat business. Assist with client appointments, private viewings and sales events, ensuring the highest standards of service and presentation. Maintain a deep understanding of the brand’s heritage, craftsmanship and collections to communicate key selling points with confidence. Support after-sales care and client follow-up, coordinating with internal teams where necessary. Contribute to visual merchandising standards and boutique presentation, ensuring consistency with luxury retail expectations. Collaborate with colleagues to meet team objectives, share best practices and uphold a positive store culture. Accurately process sales transactions, documentation and client data in line with internal procedures. Provide insights on client trends and feedback to support commercial and operational decision-making. Uphold all compliance requirements relating to sales processes, security, stock handling and data protection. Represent the brand ethos and values at all times, acting as an ambassador both in and out of the boutique.

Requirements Proven experience in a senior sales or client advisory role within luxury watches Strong track record of achieving individual and team sales targets in a luxury environment. Excellent clientelling skills, with the ability to build trust and rapport with high-net-worth customers. Confident communicator with exceptional presentation, storytelling and interpersonal abilities. Strong product knowledge and genuine interest in horology or fine craftsmanship. Comfortable handling high-value transactions and working with discretion and professionalism. Able to thrive in a fast-paced boutique setting while maintaining impeccable service standards. Highly organised with strong attention to detail and accurate administration skills. Collaborative, positive and commercially minded, with a proactive approach to sales opportunities. Fluency in additional languages is an advantage but not essential. Flexible and reliable, with availability to work retail hours, including weekends where required.

To apply, please send your CV to info@modesearch.co.uk or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.