Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

About the Role:

This role is responsible for developing sales tools that highlight the economic and clinical value proposition of Ostomy Care and Flexi-Seal value prop

• Create sales tools that enable the Ostomy/FMS sales team members to sell the value of our offering.

• Synthesize and simplify marketing programs and product launch assets so that they are easily understood and used by our sales reps around the world.

• Train our marketing/sales team* globally on when and how to use the marketing assets created align to Convatec sales process to improve sales win rates by effectively communicating the value of our offerings.

Responsibilities broken down by time spent:

• 25%: Create sales tools that enable the Ostomy/FMS sales team members to sell the value of our offering.

• 20%: Train our marketing/sales team* globally on when and how to use the marketing assets created aligned to Convatec sales process to improve sales win rates, by effectively communicating the value of our offerings.

• 10%: Synthesize and simplify marketing programs and product launch assets so that they are easily understood and used by our sales reps around the world.

• 10%: Coordinates and packages marketing assets across the team in way that is consistent and easy for sales team member to find and use – product launch, campaigns, clinical selling tools

• 10%: Manages Showpad sales tool repository. Run reports regarding utilization and shares these insights with the marketing team.

• 20%: Builds and populates sales tool templates with tips and tricks designed to simplify and align marketing output to the Convatec sales process framework.

• 5%: Proactively publishes a monthly update to all global and local marketing team of new sales tools /marketing assets available for use with tips and tricks

Key responsibilities and authority

• Train our marketing/sales team* globally on when and how to use the marketing assets created to align to Convatec sales process to improve sales win rates, by effectively communicating the value of our offerings.

• Works closely with SFE to ensure that our value proposition is a key part of Convatec sales process training.

• Create sales tools that enable the Ostomy/FMS sales team members to sell the value of our offering.

• Synthesize and simplify marketing programs and product launch assets so that they are easily understood and used by our sales reps around the world.

• Works closely with all members of the global marketing team. This important role is the central hub to coordinate the development, communication and training of how to use marketing generated sales tools for regional sales teams around the globe.

• Create tools kits for our sales organization. Clearly aligned to the Convatec sales process. The intent of the tool kits is to provide a consistent and easy way for our sales teams to digest and use the marketing assets created.

• The role requires a strong eye for detail, the ability to work independently, excellent project management and communication skills and the ability to collaborate with marketing and sales personnel. Sales experience is highly desirable.

• You will understand the stages of the Convatec selling process and be able to train sales team members on when and how to use the sales tools provided.

Key requirements

• Ability to create sales tools and sales tool packages that help our local marketing and sales team clearly communicate the value of our Convatec ostomy solutions’ value.

• Coordinate with sales and marketing to ensure sales tools, marketing collateral and training content are easy to find and use.

• Package multiple marketing assets so that it is easy to understand how to use the assets together. To include writing a ‘tips and trick’ summary tool on when and how to use the sales tool packages to advance the sales process.

• Responsible to ensure Showpad, the sales tool online repository, has the most recent content and tools.

• Runs Showpad analytical reports to analyze sales tool usage and proactively communicates insights to the marketing team members.

• Creates sales tool content working closely with other marketing team members.

• Communicates when new sales packages are available. May also train marketing/sales team* members on where to find tools.

• Align sales tools to the Convatec sales process.

• Proactively seek feedback from marketing and sales team members to continuously improve the quality and effectiveness of the Ostomy/FMS sales teams created.

Qualifications/Education

• Bachelor’s degree required.

• 2 to 5 years’ sales and/or marketing experience, strong preference for sales rep experience in a medical device company.

• Understand a sales process and how to align sales tools to advance it.

• Ability to train sales team members on when and how to use sales tools created.

• Possess advanced Microsoft office product knowledge –Excel, Word, PowerPoint, and Outlook

• Be proficient in Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign, Acrobat, etc.)

• Demonstrate adaptability – Maintain effectiveness in varying environments, tasks, and responsibilities, or with various types of people.

• Multi-task effectively and enjoy working in a fast-paced environment.

• Plan and organize – establish a course of action to accomplish goals and evaluates results, develop schedules and task/people assignments, orchestrate multiple activities at once to accomplish goals, use resources effectively and efficiently.

• Manage time – use time effectively and efficiently, can attend to a broader range of activities simultaneously.

• Communicate effectively in writing and orally – be able to speak and write clearly and concisely, get messages across that have the desired effect.

• Pay attention to detail – be thorough in accomplishing a task with concern for all the areas involved, no matter how small, and not overlook what needs to be done – be depended upon to do each task accurately and completely.

• Collaborative, team player with a focus on continuous improvement

Examples

• OC/FMS Global Marketing will shift from doing work by request to partnering with our stakeholders to shared growth objectives. There is change management with global marketing team and its global stakeholders required to evolve the global marketing team from a service bureau to a global demand generation engine.

• Specifically, sales effectiveness and clinical marketing are just being build ostomy care and need to continue to evolve to deliver value, scale to business needs and impact globally

Principal Contacts

Internal

Sales Effectiveness Center of Excellence, Sales, Marketing and IT: To create sales tools and programs that enable our sales teams to sell the value of our full OC/FMS offering.

External

HCP and consumers: To understand the market problems our solutions solve, to uniquely different OC/FMS offering

Geographical scope: global

Travel Requirements

The position may involve travel up to 25% of the time, mostly within North America and Europe to participate in local sales/team meetings and conferences. Travel will be scheduled with reasonable notice. Most trips will include overnight travel.

Languages

• Speaking: Yes English*

• Writing/Reading: Yes English*

*additional languages are nice to have Italian, French, Portuguese, Spanish, German, and/or Polish.

Working conditions

Remote or hybrid working – 2 to 3 number of days per week in the office driven by business requirements as Convatec has a flexible approach to office working. Preference for proximity near the Lexington, MA or Paddington, London, UK offices

Special factors

None

Regional/BU differences

In some markets, the sales team may be trained directly by the Global Marketing Expert – Sales tools, while in other markets, local marketing peers are trained (train-the-trainer) to ensure that our value props and key messages are communicated in a way that is tailored to the market and local language.

Ready to join us?

At Convatec, we’re pioneering trusted medical solutions to improve the lives we touch. If you’re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

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