Service Design Consultant - Pre-sales (SC Clearance)
25 Days Old
Role: Service design consultant - Pre-sales (SC Clearance)
Rate: Outside IR35
Location: Remote - ad-hoc Farnborough
Duration: 3 months initially
Clearance: SC or DV clearance required
Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities:
Core competencies, knowledge, and experience Mastery of ITILv3 or v4 preferably with certification Extensive experience as a senior / lead Service Consultant / Architect on complex customer opportunities and programmes. Background in Telecommunications, IT or Customer/Support Services. Communication skills - the ability to write and present low to medium subject matters in a clear and concise manner Ability to determine the critical success factor of delivery
1. Responding to enquirers Confirming current support service solutions. Assisting in sales qualification through evaluation of requirements against options. Vali...
- Location:
- London
- Salary:
- £550 - £650 per day
- Category:
- Healthcare & Pharma
