Service Sales Coordinator

14 Days Old

Service Sales Coordinator (12 Month Contract)
Warmley, Bristol (BS30)
£27,000 + excellent benefits
Full-time, office-based
We are supporting a long-established, employee-owned engineering business in Bristol to recruit a Service Sales Coordinator . This is a key role within their service division, focused on managing contract renewals, preparing quotations, and coordinating with internal teams to deliver an exceptional customer experience.
This organisation has a strong reputation for quality, reliability and customer service. They offer a supportive, people-first culture and invest in personal development for all employees.
The role As Service Sales Coordinator, you will play a vital part in ensuring service contracts are renewed smoothly and customer needs are responded to promptly. Your responsibilities will include:
Sales & Contract Management Preparing and issuing quotations for service contracts

Tracking and chasing renewals

Renewing service contracts and maintaining accurate documentation

Setting up new contract numbers and updating customer records

Producing and maintaining renewal and service-due reports

Customer Service & Relationship Management Acting as a key point of contact for customer service queries

Responding promptly to web and email enquiries

Liaising with internal teams to resolve invoice or account issues

Maintaining up-to-date customer information

Supporting customer audits and compliance documentation

Administration & Coordination Managing pre-qualification documents, certifications, and tender submissions

Monitoring Find a Tender for opportunities

Processing job sheet requests and raising service work orders

Reviewing SLAs and preparing documents for approval

Coordinating with accounts on invoicing, credit notes, and aged debt

Ensuring purchase orders and contracts are accurately verified and logged

Skills & experience Experience in sales coordination, service administration, or contract management (preferred)

Confident with Microsoft Office and CRM systems

Excellent communication and customer service skills

Experience with tender submissions and pre-qualification processes (advantageous)

High level of attention to detail and proactive approach to improving processes

Salary & benefits £27,000 salary

23 days holiday + bank holidays (increasing with service)

Company pension scheme

Private medical scheme

Life assurance with additional wellbeing support services

This role is a 12month contract and 100% office-based in Warmley, Bristol (BS30)

TPBN1_UKTJ
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Location:
Bristol
Salary:
£26,000
Job Type:
FullTime
Category:
Customer Service;Sales

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